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    Garuda Indonesia

    The main benefit of GarudaMiles membership is that you will get the chance to collect Award Miles, which are redeemable for an Award Ticket and Upgrade Award, not only for yourself but also for your family or colleagues. Award Miles redemption applies to Garuda Indonesia and/or code-share flights operated by Garuda Indonesia and/or other airlines that have FFP cooperation with Garuda Indonesia.(original).

    How to Redeem Award Miles for Award Ticket
     

    Choose your desired flight destination and departure date.

     
     

    Make sure that you have enough Award Miles in your account for your intended destination.

     
     

    Contact Garuda Indonesia Call Center at +62 21 2351 9999 or 0804 1807 807 (from Indonesia), or directly to Garuda Indonesia Sales Office to reserve your flight.

     
     

    Complete the Award Ticket application form available for download at GarudaMiles.com or at any Garuda Indonesia Sales Office.

     
     

    Submit the completed and signed Award Ticket form along with your original and valid GarudaMiles membership card and ID (KTP, passport) to the staff at the Garuda Indonesia Sales Office.

     
     

    Claim the Award Ticket at the same Garuda Indonesia Sales Office where you submitted your form. If represented, the person representing you must be provided with a legally valid letter of authority.


    How to Redeem Award Miles for an Upgrade Award
     

    Purchase an Executive or Economy class ticket for your desired destination and departure date.

     
     

    Make sure that you have enough Award Miles in your account for a First Class or Executive Class upgrade for your intended flight.

     
     

    Contact Garuda Indonesia Call Center at +62 21 2351 9999 or 0804 1807 807 (from Indonesia), or directly to Garuda Indonesia Sales Office to reserve your flight.

     
     

    Complete the Upgrade Award Form available for download at GarudaMiles.com or at any Garuda Indonesia Sales Office.

     
     

    Submit the completed Upgrade Award form, along with the purchased Executive or Economy class ticket, your original GarudaMiles membership card, and ID (KTP, passport) to the staff at the Garuda Indonesia Sales Office.

     
     

    Claim the upgraded ticket at the same Garuda Indonesia Sales Office where you submitted your form. If represented, the person representing you must be provided with a legally valid letter of authority.



    In the Award Miles redemption for Award Tickets or Upgrade Awards, GarudaMiles Members will still be subjected to a number of fees such as local airport tax, additional state taxes, insurance fee, fuel surcharge, and/or other fees set by Garuda Indonesia and GarudaMiles’ partner airlines

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